Email WhiteListing

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Many email and Internet companies are now using programs to block unwanted email, often called spam. Sometimes, however, these programs block email you want to get.

To ensure you are receiving your Dowco emails do the following:

Be sure to add the corresponding Dowco email addresses to your email whitelist to ensure the best chance of receiving our information and updates.

A whitelist is a list of accepted items, persons, etc from a list of email addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising email, commonly known as “spam”, has become a big problem. It’s reached such proportions that most email services and internet service providers have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.

Dowco applauds their intention to protect you from spam, but the current systems for stopping spam are far from a perfect solution. They often block email that you’ve requested, but that fits somebody’s idea of what spam looks like.

How do you “whitelist” someone?

Although every email system is different, below are instructions for some of the more popular ones. If yours isn’t here, please contact your internet service providers customer service folks for their instructions (please forward the answer to us and we might add it to our list).

If you’re using some sort of spam filtering or blocking software yourself (in addition to what your internet service provider provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.

	AOL Mail 1. Click Contacts in the right toolbar. 2. Click Add Contact. 3. Enter [wlemail] and additional information if you wish. 4. Click Add Contact button in the popup to finish.
	Comcast 1. Click Preferences from the menu. 2. Click Restrict Incoming Email. 3. Click Yes to Enable Email Controls. 4. Click Allow email from addresses listed below. 5. Enter [wlemail] you want to whitelist. 6. Click Add. 7. Click Update to finish.
	Earthlink 1. Click Address Book. 2. Click Add Contact. 4. Save WhatCounts as a contact. 5. Click save.
	Gmail 1. Open an email from the sender that you want to whitelist. 2. Click on the little down-pointing-triangle-arrow next to “reply.” 3. Click Add [wlemail] to contacts list to finish.
	Apple Mail 1. Click [wlemail] in the header of the message you’re viewing. 2. Click Add to finish.
	NetZero 1. Click the Address Book tab on the top menu bar. 2. Click Contacts. 3. Click Add Contact. 4. Enter [wlemail] and additional information if you wish. 5. Click Save to finish.
	Yahoo! Mail 1. Open the email message from the sender you want to add to your address book. 2. Click Add to contacts next to [wlemail]. 3. On the Add Contact popup, add additional information if needed. 4. Click Save to finish.
	Windows Live Hotmail 1. Open an email from the sender that you want to whitelist. 2. Click Add to contacts next to [wlemail] to finish.
	Microsoft Outlook 2003 1. Open the email message from the sender you want to add to your address book. 2. Right-click Click here to download images in the gray bar at the top of the message. 3. Click Add Sender to Senders Safe List to finish.
	Outlook 2007 1. Right-click on the email you received (in the list of emails). 2. Click Junk E-mail. 3. Click Add Sender to Safe Senders List to finish.
	Outlook 2010 1. Click the Home tab. 2. Click Junk. 3. Click Junk E-mail Options. 4. Click Safe Senders. 5. Click Add. 6. Enter [wlemail] and additional information if you wish. 7. Click OK to finish.
	Mac Mail 1. Click Address Book . 2. Click File. 3. Click New Card. 4. Enter [wlemail] and additional information if you wish. . 5. Click Edit to finish
	Mozilla Thunderbird for PC 1. Click Address Book. 2. Make sure Personal Address Book is highlighted. 3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other. 4. Under Contact, enter [wlemail] and additional information if you wish. 5. Click OK to finish. Mozilla Thunderbird for Mac 1. Click Address Book. 2. Make sure Personal Address Book is highlighted. 3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other. 4. Under Contact, enter [wlemail] and additional information if you wish. 5. Click OK to finish
	iOS Devices – iPad, iPhone, iPod Touch1. On any message, tap the sender and add to either a new contact or an existing contact:
	Android Devices – Samsung, Google Nexus, others1. In the default email client, touch the picture of the sender. 2. Click OK to add to contacts.